Synthetic LyfeÂ
Refund Policy
Welcome to Synthetic Lyfe
We take your creative growth seriously and want every student to feel supported, challenged, and inspired throughout their learning experience. Our goal is always to help you succeed through guidance, feedback, and a little creative problem-solving along the way.
We believe that when creators are supported, great work follows.
In the event that a refund is the agreed-upon solution, the following guidelines apply:
General Policy
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Students who cancel their registration before the course start date are eligible for a refund, minus a 10% cancellation fee.
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After a course begins, refunds are not available. Once you’ve accessed the course, you’ve gained entry to proprietary material and reserved a seat that can’t be offered to someone else.
Live Courses
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We offer a 15-day money-back guarantee from the course start date on our live, instructor-led programs.
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After 15 days, these courses become non-refundable.
Pre-Recorded Courses
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All pre-recorded or on-demand courses are non-refundable, as full access is granted immediately upon purchase.
Processing Fees
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All refunds are subject to a 10% processing fee, which covers transaction and administrative costs.
Case-by-Case Consideration
We understand that life happens. While these policies serve as general guidelines, exceptions may be considered at our discretion. Our team’s goal is always to act with fairness, transparency, and empathy.
If you have any questions about this policy or need help with your enrollment, please reach out to us at [email protected]
We’re here to help you make the most of your creative journey.